At that point there was no doubt left that this was a scam attempt, so I simply told him I had changed my mind and requested a refund. I asked him why he would need to connect and he said that was the only way to fix my problems. Of course, the moment he said he needed to connect to my computer (aka take over remotely) I realized this was a scam attempt and only then did I bother to check online whether others might have reported this. That's when a chat box popped up and an 'agent' called Justin was there to 'help' me. After receiving an email with the license key, I clicked on 'Activate Now'. I had the 80070422 Windows Update problem, so I Googled around and found the wiki solution to this, recommending Tech Utilities. I wish I had some kind of legal recourse.
Tech utilities license key 2017 install#
I ended up having to reload a fresh install of Windows 7. On trying to reboot I got a critical error and Windows wouldn't startup. The computer shut down, as I thought it would. He said don't worry I'll be here when you reboot the computer. I said I will do it but I will need you to stay online because it will shut down. Anyway he wanted me to do something that I knew was the problem shutting down my computer. They take over your computer, make it look like they are running tests and checking settings. Funnily, the same names of the two techs came up. Next day I contacted them again with a problem related to the first. One hour later he gave up on the problem and said to call back after trying something else. He went to see the manager and said they would do a one off for $137.00. I said I was a pensioner couldn't afford it.
Said he could fix it for a six month 24/7 contract of couple hundred dollars. I went through the problem online with a so called tech. I paid the $39.90 USD which was a fair bit more in Australian dollars.
Unfortunately I came across TechUtilities.
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